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How To Unlock Your Blocked MTN Mobile Money Account

So let’s say you mistakely input a wrong pin for three (3) consecutive times when you tried to withdraw or send money from your MTN Mobile Money account and you got the notification that your account has been blocked and you need to reset your password.

Mistakes do happen and sometimes it leaves you sweating profusely.

One thing I know for sure is that you can correct some mistakes while you learn from others.

At this point how to generate a new MoMo pin becomes a headache because the account is blocked.


Method 1:

Call the customer service on 100

You will have to furnish them with the following:

1. Full Name used for registering the service
2. Date of birth
3. ID type and number used for registration
3. Last transaction date and amount
4. Available balance

Method 2:

Visit the nearest MTN office with your Voter’s ID and report the situation to them.

NB: Go to the office in person, do not send anyone on your behalf.





Maxwell Agbenyefia Kumah, known in showbiz as Maxtyme is a Ghanaian celebrity blogger, freelance journalist, and a publicist . He founded, an online platform that provides quality Public relations, Promotion, Publication, Digital marketing,Content management and communication services to clients with the focus on making their brands more attractive and visible to their target audience at all levels. An entertainment website and blog page that solely publishes authentic news about Ghanaian celebrities and other related lifestyle news,music,arts etc. He graduated from DataLink University College in Tema with a bachelor's degree in Banking and finance, then continued to study at Celebrity School of Radio and Journalism to be a freelance journalist, Presenter,a Production manager etc

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